Introduction
Callazin is an AI agency that builds websites and runs local SEO for small businesses across the US. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and the choices you have. By using our website, you agree to the practices described below.
Information We Collect
Information you provide voluntarily
When you fill out our contact form, email us, or call us, you may share information such as:
- Your name
- Your email address
- Your phone number
- Your business name or website
- The service you're interested in
- Any message or details you choose to include
Information collected automatically
When you visit our website, certain information is collected automatically, including:
- Your IP address
- Your browser type and version
- The pages you visit and the time spent on each
- The website that referred you to us
- General location data derived from your IP address (city or region level)
Information from third parties
We do not purchase personal information from data brokers. If you reach out to us through a third-party platform (for example, replying to an email or messaging us through a service we use), we may receive information that platform shares with us, governed by that platform's own privacy policy.
How We Use Your Information
- To respond to your inquiries and provide the services you request
- To improve our website, content, and the services we offer
- To send relevant communications, but only if you have opted in
- To comply with legal obligations and protect our rights
We do NOT sell your personal information to third parties.
Cookies and Tracking Technologies
Cookies are small text files placed on your device when you visit a website. We use a small number of cookies and similar technologies for two purposes:
- Essential cookies — required for the site to function properly (for example, security and form submission).
- Analytics cookies — help us understand how visitors use the site so we can improve it.
You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing ones, or be notified when a new cookie is set. Disabling essential cookies may affect how the site works.
Third-Party Services
We use a small number of trusted third-party services to operate our website and communicate with you:
- Cloudflare — provides hosting, content delivery, and security for our website.
- Form processing — when you submit our contact form, the data is processed through services such as Cloudflare Workers to deliver your message to us.
- Email delivery — we use standard email service providers to send and receive email.
- Web analytics — we may use a privacy-friendly analytics tool to understand site traffic in aggregate.
Each of these services has its own privacy policy governing their data practices.
Data Retention
We keep contact form submissions and related correspondence for as long as needed to respond to your inquiry and provide our services, and generally no longer than three years unless we are required to keep the information longer for legal or accounting reasons.
Anonymous analytics data may be retained for up to 26 months.
If you ask us to delete information we hold about you, we will do so promptly except where we are required to keep it by law.
Your Rights
You have the following rights regarding the personal information we hold about you:
- The right to access the information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications at any time
- The right to lodge a complaint with a regulatory authority in your jurisdiction
To exercise any of these rights, email us at nico@callazin.com and we will respond within a reasonable timeframe.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Material changes will be communicated more prominently — for example, through a notice on our website or by email if we have your address.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Business: Callazin
- Operations based in: Los Angeles, CA
- Email: nico@callazin.com
- Phone: (818) 531-8785